If you have a question about roofing or any of our roofing services, the frequently asked questions below may help. If you cannot find to answer to your question, please Contact Us and we’ll be please to help.
Pitched Roofing Questions
How much does a new pitched roof cost in Norfolk?
The cost of a pitched roof in Norfolk depends on the size of your property, the materials chosen (clay, concrete, or slate tiles), and the complexity of the roof structure. Getting a free, no-obligation quote from a local roofer is the best way to get an accurate price for your specific project.
How long does a pitched roof last?
A well-installed pitched roof can last anywhere from 30 to 60 years or more, depending on the materials used and how well it’s maintained. Regular inspections and prompt repairs help maximise the lifespan of your roof, particularly given Norfolk’s coastal weather conditions.
What are the signs I need a new pitched roof?
Common signs include slipped or missing tiles, sagging roofline, daylight visible through the roof timbers, damp patches on ceilings, and frequent leaks. If your roof is over 25 years old and showing several of these issues, it’s worth booking a professional inspection.
Do I need planning permission for a pitched roof replacement in Norfolk?
In most cases, replacing an existing pitched roof like-for-like does not require planning permission, as it falls under permitted development rights. However, listed buildings or properties in conservation areas may have additional restrictions, so it’s best to check with your local council or roofer.
Flat Roofing (EPDM) Questions
What is EPDM roofing and why is it used?
EPDM (Ethylene Propylene Diene Monomer) is a synthetic rubber membrane used for flat roofing because it’s highly durable, waterproof, and flexible enough to handle temperature changes without cracking. It’s a popular choice for extensions, garages, and outbuildings across Norfolk.
How long does an EPDM roof last?
EPDM roofing typically lasts 30 to 50 years when installed correctly, making it one of the most cost-effective long-term flat roofing solutions available. Many manufacturers offer warranties of 20 years or more.
Is EPDM better than felt roofing?
Yes, EPDM generally outperforms traditional felt roofing in terms of durability, weather resistance, and lifespan. While felt roofs may need replacing every 10–15 years, EPDM’s seamless membrane resists cracking, splitting, and UV damage for much longer.
Can EPDM roofing be installed in any weather?
EPDM installation is best carried out in dry, mild conditions to ensure proper adhesion and a watertight seal. A professional installer will assess the weather forecast and plan the work accordingly to guarantee a quality finish.
Roof Repair Questions
How do I know if my roof needs repairing or replacing?
If damage is localised, such as a few slipped tiles or a small leak, a repair is usually sufficient. However, widespread issues, sagging, or a roof nearing the end of its lifespan may indicate a full replacement is more cost-effective in the long run.
How quickly can you fix a roof leak?
We offer prompt call-outs for roof leaks and emergency repairs, aiming to assess and resolve issues as quickly as possible to prevent further damage to your property.
What causes most roof leaks?
Common causes of roof leaks include damaged or missing tiles, cracked flashing, blocked gutters, and worn seals around roof features like chimneys and skylights. Regular inspections can help catch these issues early.
Are roof repairs covered by insurance?
Many roof repairs caused by storm damage, falling debris, or accidental damage are covered by home insurance policies. We can provide detailed reports and quotes to support your insurance claim if needed.
Fascia, Soffit and Guttering Questions
What is the difference between fascia and soffit?
The fascia is the vertical board fixed to the ends of the roof rafters, while the soffit is the horizontal panel underneath that covers the underside of the roof overhang. Together, they protect the roof structure from weather damage and pests while supporting the guttering system.
How often should fascias and soffits be replaced?
uPVC fascias and soffits typically last 20–25 years with minimal maintenance, while timber versions may need replacing or repainting every 5–10 years due to rot and weathering. Cracking, warping, or peeling paint are signs it’s time for a replacement.
Why is my guttering overflowing?
Overflowing gutters are usually caused by blockages from leaves, moss, or debris, incorrect gutter alignment, or guttering that’s too small for the roof’s water flow. Regular cleaning and correct installation can prevent this issue.
What materials are best for guttering in Norfolk?
uPVC guttering is the most popular choice due to its affordability, low maintenance, and resistance to rust and rot, making it well-suited to Norfolk’s variable weather. Cast iron and aluminium options are also available for a more traditional or premium finish.
How often should gutters be cleaned?
Gutters should ideally be cleaned at least twice a year, typically in spring and autumn, to remove leaves, moss, and debris. Properties surrounded by trees may need more frequent cleaning to prevent blockages.
Velux Window Installation
Do I need planning permission for a Velux window?
In most cases, Velux window installations fall under permitted development rights and don’t require planning permission, provided they don’t project significantly beyond the roof plane. Conservation areas and listed buildings may have additional restrictions, so it’s worth checking beforehand.
How long does it take to install a Velux window?
A single Velux window installation typically takes one to two days, depending on the roof type and whether internal finishing work such as plastering is required.
Will a Velux window installation cause leaks?
When installed correctly by a certified professional using the appropriate flashing kit, Velux windows are fully weatherproof and shouldn’t cause leaks. Poor installation is the most common cause of issues, so it’s important to use an experienced installer.
Can Velux windows be fitted to any roof type?
Velux windows can be installed on most pitched roofs, and there are also specific models designed for flat roofs. A roofing professional can assess your roof structure to recommend the right window and installation method. Contact us for a no obligation quotation.
Chimney Removal Questions
Do I need planning permission to remove a chimney?
Removing a chimney stack above roof level often requires building regulations approval, and in some cases planning permission, particularly for listed buildings or properties in conservation areas. It’s important to check with your local council before starting work.
Is it safe to remove a chimney?
Chimney removal is safe when carried out by experienced professionals who understand the structural implications and follow proper procedures, including appropriate support and making good the roof afterwards. DIY chimney removal is not recommended due to the structural risks involved.
How much does chimney removal cost?
The cost of chimney removal depends on the size of the stack, its location, access requirements, and whether it’s a full or partial removal. A site visit and survey are usually needed to provide an accurate quote. Give us a call and we can come and take a look. Contact Us
What happens to the roof after a chimney is removed?
Once a chimney is removed, the roofing team will make good the affected area with matching tiles, felt, and leadwork to ensure the roof remains fully weatherproof and structurally sound.
Leadwork Questions
Why is leadwork important on a roof?
Leadwork is used to weatherproof vulnerable areas of a roof, such as valleys, chimneys, and abutments, preventing water ingress at junctions where tiles alone can’t provide a watertight seal. Properly installed leadwork is essential for preventing leaks.
How long does leadwork last?
High-quality leadwork can last 50 years or more when installed correctly, making it one of the most durable roofing materials available. Poor installation or ageing lead can lead to cracking and leaks over time.
What are signs my roof’s leadwork needs repairing?
Signs include visible cracks or splits in the lead, green staining (a sign of lead oxidation), water stains on ceilings near chimneys or valleys, and lead that has come loose or lifted from the roof surface.
Is leadwork expensive to repair?
The cost of leadwork repairs varies depending on the extent of the damage and accessibility, but addressing issues early is generally more cost-effective than waiting until leaks cause further damage to the roof structure.
Carpentry Work Questions
What kind of carpentry work is involved in roofing projects?
Minor carpentry work typically includes replacing rotten fascia boards, repairing or replacing roof timbers, and other structural woodwork needed to provide a sound base before re-roofing, insulating, or fitting new coverings.
Do I need carpentry repairs before getting a new roof?
If an inspection reveals rotten or damaged timber, carpentry repairs are usually necessary before new roofing materials are installed, to ensure the structure is safe and stable for the long term.
How do I know if my roof timbers are rotten?
Signs of timber rot include soft or crumbling wood, visible sagging in the roofline, damp patches, and a musty smell in the loft space. A professional inspection can confirm the extent of any damage.
Can minor carpentry repairs be combined with other roofing work?
Yes, minor carpentry repairs are often carried out alongside other roofing services, such as re-roofing, fascia and soffit replacement, or repairs, ensuring a cost-effective and streamlined project.